Managed Service To Ensure The Exploitation, Maintenance, Support And Continuous Improvement Of The A&N (Adabas & Natural) Environments, Including Monitoring, Operation, Management Of Incidents And Queries, And Advanced Support With Specialists (Dba) In The Different Environments. It Is An On-Demand And Planning Service That Provides Consultative And Action Support For A Specific Catalog Of Services, With The Issuance Of A Weekly Report On The Situation Of The Environment That Will Serve To Detect Actions To Be Carried Out. The Object Includes The Following Services: − Add And Modify Fields. − Define Files. − Db Or File Reorganization. − Add Backup Containers. − Restore Files, Regeneration Of Databases Or Files, Generation Of Ddm'S. − Review Db Backups. − Establish Backup Policies. − Generation Of Reports, Review Of Plog'S. − Establish Backup Policies. − Adjust Adabas Parameters, Adjust Natural Parameters. − Review The Natural Bufferpool, Product Maintenance: Application Of Fixes. − Study Of Incidents To Find A Solution Or Report To Sag Support, Adabas Db Administration And Tuning. − A&N Product Administration (Adabas/Natural). − Maintenance Of A&N Products. − Health Check Consulting, Capacity Planning Consulting. − Establishment Of Good Practices. − Support To Development, Production And Systems Groups. Update, Migration And Implementation Plans. − Modernization Recommendations.